Terms & Conditions
Effective Date: 4-29-26
Welcome to Plymouth Heritage Gunworks (“PHGW,” “we,” “us,” or “our”). These Terms & Conditions govern your use of our website, located at www.phgunworks.com, and any purchases, services, or transactions made through the website.
1. Nature of Website & Transactions
Plymouth Heritage Gunworks operates as a firearms-related retail business. This website may be used to browse products, view information, request services, register for classes or events, and, where available, place orders or submit payment online.
Certain products and services, including firearms, ammunition, transfers, training, gunsmithing, and related services, may be subject to additional legal requirements, availability restrictions, verification, and approval before completion.
All firearm transactions are subject to applicable federal, state, and local laws. A completed online order does not guarantee that a firearm or regulated product may legally be transferred to the customer.
2. Eligibility
By using this website, you represent that you are legally permitted to view, purchase, possess, and receive the products or services offered, and that you are not prohibited under federal, state, or local law from doing so.
You must be at least 18 years old to use this website. Certain products may require the purchaser to be 21 years of age or older.
3. Products & Pricing
All products, descriptions, images, prices, and availability are subject to change without notice. We make reasonable efforts to ensure that product information and pricing are accurate, but errors may occur.
Prices are listed in U.S. dollars unless otherwise stated.
Additional charges may apply, including but not limited to:
- Shipping charges
- Applicable taxes
- FFL transfer fees charged by a receiving dealer
- Background check or administrative fees where applicable
- Special order or restocking fees
We reserve the right to correct pricing errors, cancel orders, refuse sales, or modify listings at any time.
4. Orders & Payment
Customers may be able to place orders or submit payment through this website. Payment does not guarantee final approval, shipment, transfer, or delivery of any regulated product.
All orders are subject to review, inventory availability, legal compliance, payment verification, and business approval.
We reserve the right to refuse, cancel, or refund any order for any reason, including but not limited to suspected fraud, pricing errors, inventory issues, legal restrictions, or compliance concerns.
5. Firearms, Ammunition & Regulated Products
Firearms, ammunition, magazines, parts, and accessories may be regulated by federal, state, and local law. It is the customer’s responsibility to ensure that any product ordered is legal to purchase, possess, and receive in their jurisdiction.
Firearms purchased online must be transferred through a valid Federal Firearms License holder (“FFL”) unless otherwise permitted by law. Customers must complete all required paperwork, background checks, and legal procedures before taking possession of any firearm.
Please review our Firearms Purchase & Compliance Policy for additional details.
6. Shipping & Delivery
Shipping and delivery timeframes vary based on product type, availability, carrier service, legal verification, FFL coordination, and compliance review.
Please review our Shipping & Delivery Policy for complete shipping information.
7. Refunds & Returns
Refunds and returns are governed by our Refund & Return Policy. Certain items, including firearms after transfer, ammunition, special orders, and regulated items, may be final sale or non-returnable.
8. Website Information Disclaimer
Information on this website is provided for general informational and commercial purposes only. We do not provide legal advice. Customers are responsible for understanding and complying with all applicable laws before purchasing or possessing any product.
9. Account Responsibility
If customer accounts are available on the website, you are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account.
10. Prohibited Use
You agree not to use this website for unlawful purposes, fraudulent transactions, false statements, unauthorized access, or any activity that violates applicable law or these Terms & Conditions.
11. Limitation of Liability
To the fullest extent permitted by law, Plymouth Heritage Gunworks shall not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising out of your use of this website, products, services, or transactions.
12. Indemnification
You agree to indemnify and hold harmless Plymouth Heritage Gunworks, its owners, employees, agents, contractors, and affiliates from claims, damages, losses, liabilities, costs, and expenses arising from your use of this website, your violation of these Terms, your misuse of products, or your violation of applicable law.
13. Governing Law
These Terms & Conditions are governed by the laws of the Commonwealth of Massachusetts and applicable federal law.
14. Changes to These Terms
We may update these Terms & Conditions at any time. Continued use of the website after updates are posted constitutes acceptance of the revised terms.
15. Contact Information
Plymouth Heritage Gunworks
2277 State Rd A, Plymouth, MA 02360
508-888-4867
info@phgunworks.com